"Greatly appreciated"
Mr. Crain, thank you for providing us with the opportunity to comment on the services provided to us by your firm and staff. I am writing on behalf of my sister. My sister has been incapacitated for over two months now and has faced life threatening medical issues, which prompted her to revisit her last will and testament, and make the decision to revise her benefactors. While she is still hospitalized, I am glad to say that she is making slow progress and we hope to reach the recovery process soon. On behalf of my sister and my family, I am so thankful to your firm, and specifically for Thomas Hendrix, who acted quickly on my sister's request and provided us with her new documents for review and finalization in the hospital. I cannot begin to express how much his immediate attention and services were greatly appreciated and put my sister's mind at ease. In addition, your office staff is great too, each phone call and email communication were promptly addressed. It was our pleasure in meeting Mr. Hendrix and I will certainly refer him and your firm to friends and family.
Thank you kindly,
- Petra P.